Contact Us

Welcome to Pinnacle Computer World, Nepal’s No. 1 Laptop Store! Our commitment is to offer top-notch customer service, ensuring a smooth and hassle-free experience every time you interact with us. Whether you are inquiring about a product, need technical assistance, or want to learn more about our services, we are here to help. We welcome you to connect with us using any of the contact methods below.

Get in Touch

Phone Support

If you have any questions or need immediate assistance, you can give us a call. Our dedicated customer service team is always here to provide the help and support you need.

• Telephone: +977-01-4422350
• Mobile: +977-9851096892

We’re available during business hours to answer any questions you may have about our laptops, accessories, services, and more.

Email Support

For any inquiries that are not urgent, feel free to send us an email. Whether you have questions about product availability, need a price quote, or require after-sales service, you can reach us at:

• Email: pinnaclecomputerworld@gmail.com

We strive to respond to all email inquiries within 24 hours, ensuring you receive the information you need as quickly as possible.

Visit Our Store in Kathmandu

If you prefer to speak with our team in person or want to see our wide selection of laptops, accessories, and tech gadgets, we welcome you to visit our store. We are conveniently located in the heart of Kathmandu, and we ensure a safe and welcoming environment for our customers.

• Location: Pinnacle Computer World, Kathmandu, Nepal
• Google Maps Link: Find Us on Google Maps

Our knowledgeable staff will be happy to assist you with any product inquiries, give you a hands-on demonstration of our laptops, or guide you through our range of accessories.

Social Media

Stay connected with Pinnacle Computer World on social media. We regularly post updates on the latest laptop models, special promotions, and tech tips. Following us on social media ensures you’ll always be in the loop for flash sales and exclusive deals.

• Facebook: Pinnacle Computer World
• TikTok: @pinnaclecomputerworld
• Instagram: pinnacle.computer.world

We love engaging with our customers through social media, whether you’re commenting on our posts or sending us direct messages. It’s a great way to stay in touch and get instant responses to any questions you may have.

Why You Should Contact Us

At Pinnacle Computer World, customer satisfaction is our top priority. Discover the benefits of getting in touch with us:

1. Expert Advice: Unsure which laptop is right for your needs? Our team of experts can guide you based on your specific requirements, whether for gaming, business, or casual use.

2. Technical Support: If you encounter any issues with your laptop, we provide dedicated technical support to troubleshoot and resolve your problems quickly.

3. Best Deals: Looking for the best deals in Nepal? We offer exclusive discounts on top laptop brands and accessories, ensuring that you get the best value for your money.

4. Bulk Orders: If you’re a business or institution needing bulk orders of laptops, get in touch with us for special pricing and deals. We’ve worked with companies and educational institutions to provide affordable solutions.

5. After-Sales Service: Beyond just selling laptops, we stand behind our products with reliable after-sales service. Whether you need repairs, upgrades, or support, we are here to help.

Business Hours

We are available during the following hours to serve you best:

• Monday to Friday: 9:00 AM – 7:00 PM
• Saturday: 10:00 AM – 6:00 PM
• Sunday: Closed

We recommend contacting us during these times for the fastest response, but feel free to email us or reach out on social media at any time, and we will get back to you as soon as possible.

Frequently Asked Questions

These are a few frequently asked questions from our valued customers. If your question isn’t listed above, please feel free to reach out to us!

Q: What types of laptops do you offer?
A: We offer a wide range of laptops from leading brands such as Dell, HP, Lenovo, and Apple, catering to different needs like gaming, business, and personal use.

Q: Do you provide warranties on your laptops?
A: Yes, all of our laptops come with a manufacturer’s warranty. We also offer additional service packages for extended protection.

Q: Can I return a product if I’m not satisfied?
A: Absolutely. We have a customer-friendly return policy. Contact us for more details on how to process returns or exchanges.

Q: How can I track my order?
A: After placing an order, you will receive a confirmation email with tracking details. You can also reach out to us via email or phone for updates.

We’re Here to Help!

At Pinnacle Computer World, we strive to provide the best possible service to our customers. Whether you’re a tech enthusiast or just looking for a reliable laptop for everyday use, we’re here to help every step of the way. We invite you to contact us with any questions, feedback, or suggestions.

Thank you for choosing Pinnacle Computer World – Nepal’s No. 1 Laptop Store! We look forward to hearing from you.